About Us
The Level Health insurance story
We saw a problem and now we have a solution.
A real alternative
We’ve stripped down health insurance to what really matters. Four straightforward plans, instant medical advice when you need it, and zero hassle.
Our vision
To be Ireland's easiest and most forward-thinking health insurer.
Our commitment
We're here to provide a great product without the fuss
Our values
We're here to provide a great product without the fuss
Meet the founders
Level Health is proud to be rewriting the rules of health insurance in Ireland. The founding team have decades of experience in the health insurance business and have a deep understanding of the market, health insurance regulation, hospital and healthcare delivery and most importantly of what consumers want from their health insurance.
Jim Dowdall
CEO
Stephen Loughman
CFO
Oliver Tattan
Chair
Ruth Bailey
CCO
Adrian Noone
CIO
Ailish Ryan
Director of Medical Provider Strategy
Susan Gahan
Head of Digital
Barbara Duffy
Head of Marketing
Aoife Callaghan
Head of Operations
Jenny Behan
Head of Corporate Accounts & Sales
Joe Kenny
Head of Individual Sales
Andy Loughman
Platform Manager
Phillip De Melo
Testing Manager
Caitriona Carr
Claims Manager
Katie Smith
Marketing Executive
Simple as that
Join us!
We invite you to take your health to the next level with us. For switchers or new starters we’re ready for what you need. We’re confident you’ll love the simplicity and convenience we offer.
simple as that
Join us!
We invite you to take your health to the next level with us. For switchers or new starters we’re ready for what you need. We’re confident you’ll love the simplicity and convenience we offer.
Frequently asked questions
Who owns Level Health?
Level Health is owned through a joint venture between Level Health and Aviva Insurance, one of Ireland’s leading insurance providers. Aviva is a shareholder and also the underwriter of the Health Insurance plans sold by Level Health.
What is the relationship between Level Health and Aviva?
Aviva is a joint venture partner with Level Health and underwrites our health insurance plans. This partnership allows us to provide exclusive benefits and discounts on a wide range of Aviva products, such as home, car, and mortgage protection insurance.
Who manages and operates Level Health?
Level Health is managed by a dedicated team of health insurance experts who have been working in the health insurance industry for over 20 years. With years of market experience but seeing an opportunity to do things better for health insurance customers, we are committed to providing an easier way to offer health insurance that offers both comprehensive and innovative health cover.
What makes Level Health different from other health insurers?
Level Health stands out due to it's relentless focus on simplifying our health insurance offerings. With just a small range of plans that offer comprehensive hospital cover but also unique benefits like cash support for maternity, fertility, and serious illness, alongside exclusive Aviva perks for new customers.
Where are your customer service agents based?
Our customer support team are based in Ireland and have vast experience in providing health insurance advice.
How is Level Health regulated?
Level Health is authorised by the Central Bank of Ireland as an MGA. Level Health products are regulated by the Health Insurance Authority (HIA) and comply with the Health Insurance Acts.
